Versand

Effective Date: July 2026

Thank you for shopping with Handy Welt. We strive to process and ship your orders as quickly as possible.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

During peak periods or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

Switzerland

Standard Shipping: 2–5 business days

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Any available free shipping offers will be displayed during checkout.

Order Tracking

If tracking is available for your shipment, you will receive a shipping confirmation email containing your tracking number once your order has been dispatched.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your order.

Handy Welt is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time, please contact our customer support team.

We will work with the shipping carrier to investigate the shipment and keep you informed throughout the process.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery.

Please include:

Your order number

Photos of the damaged packaging

Photos of the damaged product

We will review your claim and arrange a replacement or refund where appropriate.

Contact Us

If you have any questions regarding shipping or your order, please contact the Handy Welt customer support team through our Contact page or by email.

Please include your order number in all correspondence so we can assist you as quickly as possible.